Conditions

Terms of Service

1. Scope For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply. A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a legal partnership that, when entering into a legal transaction, acts in the course of its commercial or independent professional activity. With regard to entrepreneurs, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary terms and conditions, its validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contracting party, conclusion of contract The sales contract is concluded with Stokrotka Sp. z o.o. With the discontinuation of the products in the online shop, we make a binding offer to conclude a contract for these articles. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. Immediately after sending the order you will receive a confirmation by e-mail.

3. Contract language, contract text storage The language available for the conclusion of the contract is English. We save the contract text and send you the order data by e-mail. The terms and conditions can be viewed at any time here on this page.

4. Terms of delivery In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers. All orders are shipped via the forwarding companies DARTOM.

5. Payment In our shop, the following payment methods are always available: Prepayment by bank transfer. Please transfer the invoice amount (total amount) stating your order and customer number to our bank account. Our bank account please also take the order confirmation. Upon receipt of your transfer to your account, you will receive a confirmation of payment by e-mail from our accounting department. We reserve the goods ordered by you for 2 days. Please transfer the amount during this period. If we receive no payment during this period, the reservation will be canceled. PayPal In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. You will get more information during the ordering process. The payment transaction will be carried out automatically by PayPal immediately thereafter.

6. Retention of title The goods remain our property until full payment. For entrepreneurs applies in addition: We reserve the ownership of the goods until the complete settlement of all claims from an ongoing business relationship. You may resell the reserved goods in ordinary business; All claims resulting from this resale shall be assigned to us in advance - irrespective of any combination or mixing of the reserved goods with a new item - in the amount of the invoice amount, and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims yourself, as far as you do not meet your payment obligations.

7. Warranty and Guarantees The statutory warranty rights apply. Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop. Customer service: You can reach our customer service for questions, complaints and complaints on weekdays from 8:00 am to 4:00 pm by e-mail at info@e-stokrotka.de

8. Code of Conduct We have submitted to the following codes of conduct: Trusted Shops Quality Criteria http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_en.pdf

9. Online dispute resolution Online dispute resolution pursuant to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which can be found at http://ec.europa.eu/consumers/odr.

10. Final Provisions If you are a merchant within the meaning of the German Commercial Code, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.

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